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ELM Computer Systems Inc. is a Canadian firm providing outsourced IT and custom software solutions to businesses in the Greater Toronto Area (and across North America) and develops its T4 TimeSaver and AvanTax tax calculation and reporting software for nationwide sale.

ELM Bulletin - October 29, 2004

Basic Computer Maintenance

Computers, like any other mechanical device, require occasional maintenance. This month's bulletin will cover some general maintenance tips to ensure that both you and your computer are kept in proper working condition.

1) Hourly
    a) Ergonomics: Sitting at a computer for an extended period of time can encourage the onset of carpal tunnel syndrome. Blood circulation can also be impaired leading to fatigue and a decrease in your efficiency. To keep yourself at peak performance get up from your desk, stretch your legs or get a drink of water.

2) Weekly

     a) Antivirus: Check that your antivirus definitions are up to date. Visit the manufacture's website or use your antivirus software's automatic update feature to ensure that the latest definitions have been installed.
     b) Spyware: Spyware blockers also update their definitions on a regular basis. If you are using a spyware blocker ensure that its definitions are also kept up to date.
     c) System Scan: Once your security software has been updated perform a full system scan to ensure that your system has not been infected by potentially harmful software.

3) Monthly

     a) Windows: Microsoft regularly releases product updates and security patches for all of its currently active products; typically on the second Tuesday of each month. If you have a supported Microsoft product you can visit the Windows Update website to automatically install applicable product updates. Install the Critical Updates Notification package if you would like to notified when updates are available. (Please remember that software manufacturers such as Microsoft do not send email announcements of product updates. If you receive an email informing you of an update you have most likely been sent a virus.)
     b) Security: If you use a software firewall on your system check that its latest update has been installed. Examine the security logs for break in attempts.
     c) Cleanliness: Although the performance of a system will not be affected by its appearance this is the part of the computer that has the greatest effect on the user (other than system performance). A computer that is clean has a more pleasant appearance which in turn may improve the performance and/or attitude of the user. A cleaning agent such as Windex can be used with a soft cloth or paper towel to clean dust from the computer and the monitor. Shake or blow accumulated dust from between the keys of the keyboard. If you use an older style ball mouse remove the ball and use a dull blade to remove debris from the rollers that could affect mouse movement. If you have printers or scanners you should clean them as well on a monthly basis.
     d) Biological Viruses: Strange as it may seem computer keyboards and mice (and even your desk) make excellent homes for germs and viruses. If you have a cold or flu a simple wipe with an anti-bacterial cloth could go a long way to preventing its spread to others who make use of your computer.

4) Semi-annually
     a) Hardware Firewall: If your network uses a hardware firewall (usually incorporated with an internet sharing device) check the manufacturer's website for updates and install them according to the manufacturer's instructions.
     b) System Performance:
          i) Hard disk: As software is added, removed or modified system performance can be greatly reduced over time. Windows includes many tools that can be used to improve system performance, among these are the Disk Cleanup and Disk Defragmenter utilities. Disk Cleanup will examine your hard drive for files that are no longer required and can safely be removed. Disk Defragmenter will take files that may be scattered throughout your hard disk and collect all the scattered segments into a single area. (Due to active programs the Disk Defragmenter may on occasion continually restart. This can be bypassed by starting your computer in Safe Mode and then starting the Disk Defragmenter.) In both cases the performance of your hard drive may be greatly increased.
          ii) Software: Additionally, you can use the Add or Remove Programs icon in the Control Panel to remove any programs that you no longer use.
          iii) Registry: Finally, you can use a registry cleaner to remove invalid entries from the system registry (where Windows stores all information and settings for installed software). This may have the added advantage of correcting random problems as well. If you choose to do this be sure to use a reputable product as making improper modifications to the system registry could cause serious problems.

5) Annually
     a) Software Licensing: Most virus and spyware software is purchased on an annual license. Keep track of the expiry date of your various licenses and be sure to renew before the deadline as some suppliers offer discounts to customers renewing an existing license.
     b) Cleanliness: Clean the inside of the computer case. Disconnect from all power sources and peripherals and use a can of pressurized air (be sure to use a product designed for use on computer equipment) to blow the accumulated dust from inside the case. Since a great deal of dust can accumulate in the average system you would be well advised to do this on a loading dock or outside.

As always, please do not hesitate to contact me if you have any questions about this or any other issue.

Past issues of the ELM Bulletin are available from our website, feel free to forward them to anyone you wish.

You have received this ELM Bulletin either by request or because you have given your contact information to an ELM employee. If you no longer wish to receive the ELM Bulletin, send us an email with "Remove Me" in the subject line and we will remove your email address from our distribution list.

Peter Rhebergen
Technical Specialist, Systems and Software
Email: peter@elmcomputers.com

Telephone
Local: 416 495 1624 (112)
Mobile: 416 550 3330
Toll free: 800 268 3211

Websites & Publications
ELM Computer Systems Inc
ELM Bulletin (complementary)

Product Websites
T4 TimeSaver (Tax Slip Preparation)
AvanTax (Automobile Taxable Benefits)
T4 Online (Web T4/T4A/T5 Preparation)