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ELM Computer Systems Inc. is a Canadian firm providing outsourced IT and custom software solutions to businesses in the Greater Toronto Area (and across North America) and develops AvanTax eForms (formerly T4 TimeSaver) and AvanTax Auto tax calculation and reporting software for nationwide sale.

ELM Bulletin - December 31, 2008

A Perplexing Display Problem

Good Morning and Happy New Year!

Since you probably have a great deal to do this week, this final ELM Bulletin of 2008 will be brief, discussing only a single display issue and its resolution.

One of my children recently received an audio CD, with special features for use with a computer. Unfortunately, when we tried to use the special features of the CD on our computer the program window was not positioned properly on the computer monitor. The program window overflowed the right and bottom edges of the monitor and could not be moved or resized in any way. Increasing the resolution of the display, rather than resolving the problem, moved the program window further down and right on the monitor; displaying even less of the special features of the CD.

What did we do? After several minutes of trial-and-error, we discovered that reducing the resolution of the monitor (in this case, to 800 X 600) allowed the program window to display properly.

While this can be a rare problem (this is only the third or fourth time I have encountered it in several years), when it does occur it is very confusing. I hope that the solution my daughter and I discovered will be useful if you ever come across the same thing.

As always, please do not hesitate to contact me if you have any questions about this or any other issue.

Past issues of the ELM Bulletin are available from our website, feel free to forward them to anyone you wish.

You have received this ELM Bulletin either by request or because you have given your contact information to an ELM employee. If you no longer wish to receive the ELM Bulletin, send us an email with "Remove Me" in the subject line and we will remove your email address from our distribution list.

Peter Rhebergen
Technical Specialist, Systems and Software
Email: peter@elmcomputers.com

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