Remote Systems Management
There are many occasions where a problem is too small to justify the expense of an on-site visit by one of our technicians. In these cases ELM can make use of a variety of remote administration tools to solve the problem in your office without ever leaving ours. Your costs are reduced and disruption of your regular work is minimized. Using internal Microsoft protocols such as Remote Desktop, Terminal Services or third party packages such as LogMeIn Rescue or Symantec PC Anywhere, ELM's technicians can connect to your hardware and resolve your problems with minimal intrusion into your business.
